Newlite Technical Services LLC

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Computer issue

Computer type

Desktop or laptop

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About

Newlite Technical Services LLC is an independent technical support provider for desktops, laptops, and printers. We offer online and on-site computer repair at a very affordable price. For us, customer satisfaction is a priority. We offer 30 days money back guarantee. Call us for complimentary consultation.

Overview

Hired 11 times

Background checked

50 employees

13 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook

Services offered

Computer issue

Slow computer performance

Virus or malware

System error or blue screen

Full computer diagnostic only

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.6

62 reviews

5

79%

4

15%

3

0%

2

0%

1

6%

Read reviews that mention:

Edward K.

Jul 22, 2020

Shivil got me up and running after my computer was hacked. He knows what he is doing and was very polite & professional. Ed

Edward K.

Jun 17, 2020

•

From Google

I had a problem with outside people posing as Newlite, but the Newlite computer specialist was great, and helped me get back online.

Newlite Technical Services LLC's reply

Hi, Edward, we are not a scam company at all. We are a genuine company and try to offer quality and affordable services. We checked in our records that nobody contacted you from our company to charge you again. We provide services according to the contract only. It seems that some other company contacted you. Please check the number from where you received the call and try to find out that who contacted you. Your services are still active. I will ask our team to contact you explain to you all in a better way.

Butch H.

Aug 23, 2019

•

From Google

I am a very happy customer. My issues were resolved and I am pleased that I have technical support for the rest of the year.

Sundaraman S.

Jul 25, 2019

•

Hired on Thumbtack

We had issue with sound not working in our laptop. The person from Newlite diagnosed it as a software issue and charged as $70. They worked on the laptop for an hour and said this is hardware issue and they cant fix. Clearly there was no software issue and software was already up to date. They Just cheated the money for doing no work.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Newlite Technical Services LLC's reply

Hi, Sundaraman we did not cheat you. When we first ran a diagnostic scan, then it did not show up any hardware related problem. Our team tried hard to fix your problem and spent a few hours. But later when we could not fix it, then we contacted hp, and then they informed us that your sound card is defective. We believe in 100% customer satisfaction and also provide a 30 day money back guarantee. In case you are not happy, then we can initiate a full refund. Please contact us so that we can refund your money.

Computer Repair

Termell H.

Aug 7, 2019

•

From Google

felt that he was very helpful and patient great service.

Credentials

Background Check

Sidonia Beckel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our fees depend on the issue. Our minimum charge is $49.95. Generally we check the computer and then discuss the price, after which it totally depends on the customer and their needs.
What is your typical process for working with a new customer?
First we diagnose the cause of the computer issues and then we discuss the price to troubleshoot.
What education and/or training do you have that relates to your work?
Certified Experts in all areas of computer issues. Also, our company is an Accredited Business of the Better Business Bureau.

Newlite Technical Services LLC

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