Introduction: Hi everyone and happy to meet you!
My name's John and my company's Riley Technology Solutions (RTS). We're a Manage Service Provider (MSP) of IT and Telecom products and services. With 25+ years of Information Technology industry experience in providing technical hardware repair, software troubleshooting/installation in the following areas of support.
Managed Service Support:
1. Computer Equipment Migration & Installation Setup
2. Computer Hardware Repair & Warranty Coverage
3. Help-desk Support & Mobile Device Management
Managed Software Service Support:
1. Business Applications
2. Communications
3. Collaboration
4. Endpoint Security
5. Email Accounts
6. Backup & Archiving
7. Virtual Desktops
Managed Connectivity Service Support:
1. Bandwidth
Managed Hardware Service Support:
1. Hardware Peripherals & Accessories
2. Endpoint Devices
We offer a total turnkey manage solution to meet all your business or home telecommuting IT requirements. In addition, we provide WiFi & telecom products & installation services.
Accordingly, I am passionate about providing my customer outstanding service support in helping them understand their computer and network needs in layman terms that best helps them understand how to get the most value out of their new or use computer, networking or mobile devices.
In addition, it's very gratifying to see and help our customers become please in getting the most productivity out of their of computer equipment or networking devices.
Therefore, our #1 priority and focus is to provide quality service support along with educating the customer regarding all their possible options for service or how to receive additional training if required.
We're offer reasonable price quote subject to our customer IT requirements. We offer excellent service and reliable support that's provided on behalf of our clients in meeting their business needs.
Additionally, all new products or services that are sold through RTS comes with standard 1 year OEM/Mfg. warranty coverage or extended 2, or 3 years warranty coverage that also can be offered via quote for consideration.
Lastly, we're OEM/mfg. authorized re-seller and service provider of any products & services that we provide to our customers. So, the customer(s) will have the assurance and peace of mind knowing any new purchases from RTS will come with the total back-end support from all of our source suppliers in meeting our customer IT and/or Telecom networking requirements for their home telecommuting or business work environment.