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Current Top Pro
Hired 52 times
2 years in business
Cash, Check, Credit card, Google Pay, Paypal, Square cash app, Venmo, Zelle
Currently a Top Pro
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Jan - Jun
Jul - Dec
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
Alex’s response time and communication with me was great! The 3 ladies that cleaned my house were on time, professional, very pleasant, and did a great job. The price was right and I have hired them for every other week to clean.Nov 23, 2019VerifiedGeneral Natural Cleaning's reply
Thank you very much for the 5 stars. It was a pleasure to clean your home and help you. Thank you and happy holidays.
Absolutely great experience! I will be using on a regular basis. The whole experience was great and professional. They responded right away when I contacted them to schedule an appointment, they showed up on time. The girls who came were very sweet and professional, they were so focused on cleaning the house and not wasting anytime. I am a very satisfied customer. It’s very hard to find a reliable and efficient cleaning company that really cares about thoroughly cleaning your house. General natural cleaning is that company.Dec 5, 2019VerifiedGeneral Natural Cleaning's reply
Thank you very much for the 5 stars, we will see you soon.
Arlena and Mirna did a fantastic job cleaning my house! I would highly recommend.Jan 31, 2019VerifiedGeneral Natural Cleaning's reply
Thank you Dustin, it was a pleasure to clean your home.
I needed to get my house cleaned in a short amount of time. General Natural responded to my message within a matter of minutes and was able to send two ladies out the very next day! They did a great job for the cost. I will definitely use them in the future and probably set up a schedule!Apr 12, 2019VerifiedGeneral Natural Cleaning's reply
Thank you very much for the 5 stars, I was a pleasure cleaning your home, hope to hear from you again.
I hired this company and asked about a deep clean. Unfortunately that isn’t what we got, but Alejandro addressed the issues at hand. I would’ve given 5 stars had the ladies cleaned the house like they were supposed to. I did love that they didn’t use bleach products.Jun 24, 2019VerifiedGeneral Natural Cleaning's reply
This is the first time ever that we have received a non 5 stars review. We have given a partial refund (only partial because the majority of the cleaning was of high standards). We have as well identified the problem and have since taken measures to make sure it never happens again. Thank you and have a great day.
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is adjusted to each specific customer we have, that way we give you the best possible price based on your home's size and any additional project you might need cleaned. There are special offers based on how often you clean your home.
- What is your typical process for working with a new customer?The first time we clean your home or business we like to do an in-depth clean so that we can get familiar with the property as well as provide you with the best possible service. We always maintain an open dialogue with the customer, since we believe communication is very important.
- What education and/or training do you have that relates to your work?Although we are a new company, our cleaners have been in the cleaning service for over 10 years.