FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HiClean, we believe in transparency and fairness in pricing. Our rates are competitive and we do not charge extra for pets, ensuring no hidden fees for your furry friends. We offer special promotions and discounts from time to time, so be sure to check in or follow our Instagram page @hicleantampa for the latest updates and offers. Our goal is to provide high-quality cleaning services at a great value!
- What is your typical process for working with a new customer?
When working with a new customer, our process is straightforward and customer-focused. First, we discuss your specific cleaning needs and preferences. We then provide a detailed quote based on your requirements. Once agreed, we schedule a convenient time for the cleaning. Our team arrives on time, fully equipped, and performs the job with meticulous attention to detail. Afterward, we follow up to ensure your complete satisfaction and address any feedback.
- What education and/or training do you have that relates to your work?
Our team at HiClean is highly trained and skilled in the latest cleaning techniques and best practices. We continuously update our knowledge through industry-specific training and certifications to ensure we use the most effective and safe methods for every cleaning job. This commitment to excellence helps us deliver top-notch service every time.