FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size of the home, condition, and type of cleaning needed. Deep cleans and first-time cleanings are typically higher due to the level of detail required. We focus on providing quality work rather than rushing through jobs, so pricing reflects the time and effort needed to do it right. We offer fair, transparent pricing with no hidden fees, and we’re always upfront about costs before starting.
- What is your typical process for working with a new customer?
We keep the process simple and efficient: 1. Customer reaches out with details (size, type of cleaning, timeline) 2. We ask a few quick questions to understand exactly what’s needed 3. Provide a clear quote and schedule the job 4. Show up on time with our team and get the job done thoroughly 5. Final walkthrough/check to make sure everything is completed properly Our goal is to make the process easy and stress-free while delivering high-quality results.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on work and building systems that ensure consistent, high-quality results. We’ve developed efficient cleaning processes, team coordination, and attention to detail through real-world experience handling deep cleans, Airbnb turnovers, and large properties. We continuously improve our process to make sure every job is done thoroughly, efficiently, and to a high standard.