Ultim8 Cleaning Services
Ultim8 Cleaning Services

Ultim8 Cleaning Services

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Introduction: Ultim8 Cleaning Services is a business run by a husband and wife who moved from England to start a new life in Tampa after falling in love with the city, community and the hockey team! Our services include residential, office and commercial cleaning and already gaining great traction, reviews, and repeat clients in all 3 sectors in the short time we have been in business. We started ultim8 cleaning services in 2020 initially to help people affected by Covid to get back to work and to help, in our small way, get the economy restarted. All of our Ultim8 cleaners are trained, insured and background checked by us.
Overview

Hired 6 times

Background checked

5 employees

1 year in business

Payment methods

Cash, Check, Credit card, Stripe

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

11 photos

  • Dentist Cleaning

    Commercial Cleaning

Specialties
Property type

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Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Very good 4.6

8 reviews

5
88%
4
0%
3
0%
2
12%
1
0%

Read reviews that mention:


Cheryl S.

House Cleaning

My house was not a nice thing to come home to due to working so much and not having the time to keep up with the cleaning! Ultim8 made me feel like I have a home again and that I just moved in! Great company & the workers are super friendly!
Jan 9, 2021
·
Verified
Jared M.

House Cleaning

A company should charge for their time not auto amount that states approximately 4 hours. I paid $179 and they texted me after 1 1/2 hours that they were done.... I keep my house non-messy. Was expecting more deep cleaning and scrubbing of showers etc. They didn't slide/move anything over to dust or move a small basket to clean the bottom of a mirror. Basically paid over $100 an hour for something I could have done easily or paid someone far less for that amount of time. I even stated that one room does not need to be cleaned because it's a storage space. Sliding glass doors weren't touched, room fans were not dusted. The house was clean but a normal quick clean. Definitely will not recommend and will be looking elsewhere next time.
Ultim8 Cleaning Services's reply
Hi Jared. I am really sorry you feel this way and wish you would have contacted me so I could make it right. We pride ourselves on offering a 5-star service. Some cleaning companies charge per hour (and that can go either way for the customer). We prefer a fixed rate based on the number of rooms so the customer knows exactly how much it will cost. You were given the price on Thumbtack when you booked, you were also told the price in a phone call and you said that was fine and also in a confirmation email all prior to the booking. You had 2 cleaners there for 2 hours (this is confirmed by GPS), instead of one cleaner for 4 hours. So you were in fact paying $44.75 and not over $100 as you suggested. There was no mention of deep cleaning which is an option on thumbtack (and would have covered the things you mentioned) so I or the cleaners would not have known to perform a deep clean of your home. Upon completion, the cleaners asked you to check the house and would have addressed anything at the time but you said everything was good. Obviously we would like to change the negative review by offering a partial refund for the bedroom that we were asked not to clean. *** I have tried contacting you, please call 813 803 2255 so we can rectify this. Thank you
Dec 20, 2020
·
Verified
Sarah C.

They provide a great service at the price is quite good too. Great overall satisfaction and we now use this company frequently
Ultim8 Cleaning Services's reply
Thank you Sarah for your continued business
Nov 6, 2020
Helen T.

Great value professional service. Would definitely use again!
Ultim8 Cleaning Services's reply
Thanks Helen. It was a pleasure
Nov 5, 2020
Marie B.

House Cleaning

Thank you , job well done
Dec 10, 2020
·
Verified
Credentials
Background Check

Christopher Moss

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our prices are really competive starting at only $89 and we have a discount of $25 for the first clean

  • What is your typical process for working with a new customer?

    We like to find out arrangements to get into the property and we always recommend a deep clean for new customers to get your home living its best life again!

  • What education and/or training do you have that relates to your work?

    I have had businesses in the past so plenty of experience with employees, good customer service and providing a great service

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