FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
An honest company that values quality should be transparent about its pricing structure, ensuring customers are well-informed and confident in their investment. Here are some key points such a company might emphasize: Transparency: Clearly outline all costs associated with the service or product. This includes base pricing, any additional fees, and potential discounts. Value Proposition: Highlight the value customers receive for the price paid. This could include features, benefits, and any unique advantages offered by the product or service. Quality Assurance: Assure customers that pricing reflects the quality of the product or service provided. Emphasize any measures taken to maintain and improve quality standards. Flexibility: Offer flexible pricing options to accommodate different customer needs and budgets. This might include tiered pricing plans, volume discounts, or customizable packages. Customer Support: Clarify the level of customer support included in the pricing. Assure customers that they will have access to assistance when needed, reinforcing the commitment to customer satisfaction. Honesty about Discounts and Fees: Clearly communicate any discounts or promotional offers available, as well as any potential fees customers may encounter. Avoid hidden fees or misleading pricing tactics. Long-Term Relationships: Express a commitment to building long-term relationships with customers based on trust, integrity, and mutual benefit. This includes being upfront about pricing changes and providing ample notice when adjustments are made. Overall, an honest company should prioritize transparency, value, and customer satisfaction in its pricing strategy, aligning with its commitment to quality and integrity.
- What is your typical process for working with a new customer?
We will setup a time for you to meet with a pro. We will go over your dream remodel or upgrades to your own. We will come back after building a price for you to do the job right and can modify it if needed. We are here to serve you.
- What education and/or training do you have that relates to your work?
We have over 50 years combined experiences and a list of past customers that are very happy and repeat customers