FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the item, size, fabric, condition, stains, and location. The best way to get an accurate quote is to send a few photos and your ZIP code. We always confirm the price before starting the job.
- What is your typical process for working with a new customer?
We ask for a few photos and your ZIP code first, then provide a clear quote and available appointment times. Before starting, we inspect the item, pre-treat spots when needed, clean with professional extraction equipment, and do our best to leave the fabric cleaner and fresher.
- What education and/or training do you have that relates to your work?
We use professional upholstery and extraction equipment and follow a careful cleaning process for fabric furniture, mattresses, and area rugs. We also test and inspect materials before cleaning so we can choose the safest approach for the job.