FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and fair. We offer competitive rates based on the scope and complexity of each project, and we always include labor and materials in your quote unless discussed otherwise. We do offer discounts on larger jobs or when multiple services are bundled.
- What is your typical process for working with a new customer?
We start by listening. Once we understand your goals, we schedule a visit (or review photos/videos if remote) to assess the scope. Then we provide a detailed estimate and walk you through the steps so you know exactly what to expect, from start to finish.
- What education and/or training do you have that relates to your work?
I’m a mechanical engineer with a master’s degree in project management. But beyond that, I’ve built this business through hands-on experience, creativity, and commitment to excellence. I’m also constantly learning to stay ahead and keep improving.