FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, based on the scope of work, materials, and project complexity. We provide detailed, upfront estimates so there are no surprises. There are no hidden fees, and we offer free estimates. Discounts may be available for repeat customers or multiple services.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your needs and review the project details. We then provide a clear, detailed estimate and explain the scope of work, materials, and timeline. Once approved, we schedule the project and complete the work with a strong focus on quality, safety, and customer satisfaction. A final walkthrough is conducted to ensure everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our training is built on hands-on experience in roofing and general contracting. Our team has worked on a wide range of residential and commercial projects and is trained in proper installation methods, safety standards, and quality control to ensure every job is completed correctly and to code.