FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free on-site inspections and estimates with no hidden fees, and we work directly with your insurance carrier whenever possible to help reduce out-of-pocket costs.
- What is your typical process for working with a new customer?
We start with a free on-site inspection and estimate. Next, we explain the damage, recommend solutions, and provide a clear estimate. If insurance is involved, we work directly with your carrier to reduce stress and out-of-pocket costs. Our team then completes the restoration work using professional equipment, and we also handle the reconstruction after the cleanup so your home is fully restored. Finally, we do a final walkthrough to ensure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
We have over 25 years working in the industry.