FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies on the job size and how extensive the scope of work. It is different rates for water damage restoration and mold remediation.
- What is your typical process for working with a new customer?
We schedule a phone call and set up a free estimate. Once onsite and I can evaluate the depth of the work needed. I will then send an estimate for review. If there are any changes that need to be made, I'll make them. After the deposit, my team and I will complete the job and collect the rest of the payment. This can be from a couple days to a week depending on the size of the job.
- What education and/or training do you have that relates to your work?
My company is certified through the IICRC (Institute of Inspection Cleaning and Restoration Certification). They are the standard that drive the industry. We are certified in water damage restoration and applied microbial remediation. Other training completed has been the 8 hour lead safe renovator, 40 hour hazwoper, and blood borne pathogen courses.