Mae Robinson and co-worker Derrick arrived a bit early and, after listening to my specific needs, the two went right to work. I found their work to be thorough, with great attention to detail. For example, the blinds were dusted on both sides, followed by a wipe-down of the sills and special attention in vacuuming the carpet areas beneath the windows. My furniture has never gleamed as much as it does now since I bought it! Mae and Derrick were careful around my china and crystal pieces, and especially around a very large, valuable decorative plate from Japan. A previous cleaning crew weren't so cautious and broke that piece. I had it restored, but there's still a weakness in the plate from the crack in it. Great work - and I've asked them to return in a month, and the month after that, etc. It's likely I'll call them for special cleaning through the holiday season!