FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on time spent with your pets, not the number of pets you have! We have NO extra pet fees, NO late booking or cancellation fees, and NO medication administration fees. We offer subscription rates at a discounted price, when you commit to a at least 3 walks/Week!
- What is your typical process for working with a new customer?
Every new client will receive a free Meet and Greet with a couple of our Pet Care Specialists. We go over your pet's routine and care, instructions for service, and any questions you may have. You will be invited to activate your profile in our pet sitting software, giving you access to convenient online scheduling, payment, and appoinent tracking.
- What education and/or training do you have that relates to your work?
Every Pet Care Specialist at Lefty's is certified in Pet CPR and First Aid. We have received Pet Sitters International's COVID-19 Certification for Professional Pet Sitters and Dog Walkers, and Kristen is a Certified Professional Pet Sitter (CPPS)