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About
Hello, my name is Tristan and I am the owner of Biggs Energy LLC I have been working as an electrician for 8 years and have gained extensive experience in the field. My goal is to ensure that all of my clients receive the best possible service and that their electrical needs are met in a timely and efficient manner. I specialize in a wide range of electrical services, including installation, repair, and maintenance of electrical systems for residential, commercial, and industrial properties. I am also experienced in troubleshooting electrical issues and providing effective solutions to ensure the safety and functionality of your electrical systems. I am committed to providing exceptional customer service and building long-lasting relationships with my clients. I believe in open communication and transparency, and I always strive to exceed my clients' expectations.
Overview
Hired 1 time
Background checked
2 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, PayPal, Square cash app, and Zelle.
Services offered
Fixture type
Outlets
Wiring
Lights
Circuit breaker panels or fuse boxes
Ceiling height
Under 8 feet
8 - 10 feet
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for value, work quality, and professionalism.
3.7
3 reviews
5
67%
4
0%
3
0%
2
0%
1
33%
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McKenzie R.
May 20, 2024
I recently had the pleasure of working with an electrician to install new lighting fixtures in my home, and I am beyond impressed with the quality of service I received. Tristan, the electrician, was not only skilled and efficient but also extremely friendly and professional.
From the initial consultation to the completion of the job, Tristan was communicative and transparent about the process. He listened to my needs and offered valuable suggestions to ensure the lighting layout was perfect for my space.
The installation was completed in a timely manner, and the final result exceeded my expectations. The new lighting fixtures look fantastic and have truly transformed the ambiance of my home.
I am incredibly grateful for the exceptional service provided by Tristan and would not hesitate to recommend him to anyone in need of electrical work. Thank you, Tristan, for your expertise and dedication to your craft!
Travis f.
Jul 2, 2024
•
Hired on Thumbtack
While Tristan was quick in his response, unfortunately his work did not meet expectations. There were a few issues:
1 - Pricing: What was originally an "all-in" quote was later changed. Originally he told me it would be $45 per light installed (which was already expensive just to replace porch lights) but once completed, not only charged me this, but the price of the lights too 2 - Installation: He had already put in all the lights, and installed them, and them asked me "if i wanted the cool or warm selection?" I noted that all my other outdoor lights were warm, so I'd like to see that (he installed them as a cool setting). He then said it was too difficult to take them out, so left them as cool 3 - Follow-up: After a couple weeks, the cool lights were way too aggressive for my home, and I reached out to see if even I pay him, he could come back and change the setting. He said "Yes" but didn't show up when he said he would, and has since ghosted me in messages.
I never write back reviews, but at this point, have followed-up 3 times so feel it's warranted.
What should the customer know about your pricing (e.g., discounts, fees)?
Customers Pricing may vary depending on the complexity of the tasks and the frequency of interactions. Additionally, there may be options for custom pricing for larger organizations or special projects. Customers can contact me directly for more information on pricing and to discuss their specific needs. Transparency and clear communication about pricing are important to me, and I strive to provide customers with a fair and competitive pricing structure for the value they receive.
What is your typical process for working with a new customer?
1. Initial consultation: I begin by understanding the customer’s needs, goals, and expectations for our interaction. This may involve asking questions to gather relevant information and establish a clear understanding of the project or task at hand.
2. Proposal and agreement: Based on the initial consultation, I provide a proposal outlining the scope of work, timeline, and pricing for the customer’s review. Once the customer agrees to the terms, we move forward with the project.
What education and/or training do you have that relates to your work?
I have on the job training and classroom training that equals over 12000 hours in the field.
