FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Terrance Antonio Productions, we believe in transparency and clarity regarding our pricing structure. Here’s what you need to know: 1. Base Pricing: Our pricing is competitive and reflects the quality and expertise we bring to every project. We offer various packages tailored to meet different needs and budgets. Detailed descriptions of each package can be found on our website or by contacting our sales team. 2. Additional Fees: Depending on the specifics of your project, there may be additional fees for services such as: - Travel Expenses: If your project requires travel, we will discuss any associated costs upfront. - Extended Hours: Projects that require more time than initially agreed upon may incur extra charges. - Special Equipment Rentals: Certain projects may necessitate specialized equipment, which may come with additional rental fees. 3. Deposit and Payment Terms: A deposit is typically required to secure your booking. The balance is due upon project completion or as specified in the contract. We accept various payment methods for your convenience. 4. Customized Quotes: We understand that each project is unique. For tailored pricing that reflects your specific needs, please reach out to us for a customized quote. 5. No Hidden Costs: We pride ourselves on having no hidden fees. All costs will be clearly outlined in your contract before the project begins. By understanding our pricing structure and any potential fees, you can make informed decisions about your production needs. For any questions or to discuss your project in detail, please don’t hesitate to contact us. We look forward to collaborating with you!
- What is your typical process for working with a new customer?
At Terrance Antonio Productions, we prioritize a smooth and collaborative experience for our new clients. Here’s a brief overview of our process: 1. Intake Form: We start by asking clients to fill out an intake form. This helps us gather essential information about your project, including your vision, goals, and any specific requirements. 2. Consultation: After reviewing the intake form, we schedule a consultation. This meeting allows us to dive deeper into your desires and expectations, ensuring we fully understand your needs and can tailor our services accordingly. 3. Scope of Work: Following the consultation, we outline a detailed scope of work. This document will clearly define the project parameters, deliverables, timelines, and pricing, ensuring both parties are aligned before moving forward. By following this structured process, we aim to create a strong foundation for a successful partnership and bring your vision to life effectively.
- What education and/or training do you have that relates to your work?
At Terrance Antonio Productions, our expertise is built on over 13 years of experience in the industry. We have been trained under a world-renowned photographer and videographer, gaining invaluable skills and insights that enhance our work. Our projects have been featured in various magazines, showcasing our commitment to quality and creativity. We take pride in our 5-star rating, supported by over 100 positive reviews from satisfied clients. Our involvement in photography and networking groups has allowed us to continuously refine our craft and stay updated on industry trends. Additionally, we have trained with diverse cultures, enriching our perspective and enabling us to capture unique stories through our lens. This blend of experience, education, and cultural understanding sets us apart in the world of photography and videography.