FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work, materials selected, and timeline. We provide detailed estimates after reviewing project details so there are no surprises. We offer free initial consultations and will always work with you to find solutions that fit your budget. Any additional costs are discussed and approved before moving forward.
- What is your typical process for working with a new customer?
We start with a free phone consultation to understand your vision, budget, and timeline. Next, we review photos or schedule an on-site visit if needed. After that, we provide a clear estimate and project plan. Once approved, we schedule the work, maintain open communication throughout the project, and complete a final walkthrough to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and years of experience in residential remodeling, including carpentry, drywall, flooring, tile, and renovations. We stay up to date with industry standards, building codes, and best practices to ensure quality, safe, and long-lasting results.