FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. How is pricing established? Our pricing is based on a detailed evaluation of your project’s scope, design requirements, and material selections. Every home—and especially mid-century modern homes—deserves a tailored approach, so we prepare itemized estimates after thoroughly reviewing your goals and site conditions. ⸻ 2. Do you provide free estimates? We offer initial consultations and ballpark estimates free of charge. For full project proposals, detailed designs, or multiple revisions, we may require a retainer fee, which is later applied toward your construction costs. This ensures accuracy and protects your spot in our project schedule. ⸻ 3. Are your prices fixed or subject to change? Our proposals are carefully calculated, but pricing can change if you adjust the project scope, request design modifications, or choose premium materials after the initial contract. Any adjustments are documented through written change orders so you always stay informed and in control. ⸻ 4. How do you handle unexpected costs? We pride ourselves on transparency. If an unforeseen condition arises—such as hidden structural issues—we’ll discuss it with you immediately, explain the options, and provide a clear breakdown before moving forward. ⸻ 5. What payment structure should I expect? We typically structure payments in draws tied to project milestones (e.g., foundation, framing, mechanicals, finishes). This system keeps progress and payments aligned, ensuring fairness for both the homeowner and our team. ⸻ 6. Can you work within my budget? Yes. We’ll discuss your budget during the consultation phase and make recommendations that maximize value while respecting your financial goals. Mid-century modern renovations often require balancing preservation with updates, and we help you prioritize where to invest for the best long-term outcome. ⸻ 7. What factors most impact the final cost? • Size and complexity of the renovation or remodel • Type and quality of materials chosen • Structural or mechanical upgrades required • Design changes made during construction • Specialty work (historic preservation, custom details, high-end finishes) ⸻ 8. Do you offer financing or payment plans? While Monument Construction Company does not directly provide financing, we can connect you with trusted financing partners and guide you in structuring a payment schedule that works best for your project. ⸻ 9. What makes your pricing different from other contractors? As licensed professionals specializing in historically sensitive renovations, we bring a deep respect for your home’s architecture, a higher level of craftsmanship, and compliance with all building codes. Our pricing reflects quality, expertise, and long-term durability—not shortcuts.
- What is your typical process for working with a new customer?
At Monument Construction Company, we believe every project should start with trust, clarity, and a shared vision. Our process is designed to guide homeowners step-by-step, ensuring transparency from the first conversation to the final walkthrough. 1. Initial Consultation We begin with a discovery meeting—either in person or virtual—where we listen to your goals, review your home, and discuss your vision, budget, and timeline. For mid-century modern renovations, we pay special attention to historical details and architectural integrity. 2. Preliminary Estimate & Retainer Based on the consultation, we provide a ballpark estimate. If you decide to move forward, a retainer secures your spot in our schedule. This retainer is applied toward your project once construction begins. 3. Design & Planning We collaborate with you (and your architect or designer, if applicable) to refine the scope of work. During this stage, we provide detailed cost breakdowns, material recommendations, and identify any code or structural considerations. 4. Proposal & Contract You’ll receive a detailed proposal outlining scope, schedule, and pricing. Once approved, we execute a formal contract so expectations are clear before construction starts. 5. Construction & Project Management Our licensed team manages each phase of construction—from demolition to final finishes—while maintaining open communication. We use progress draws tied to milestones, so payments are always aligned with visible results. 6. Regular Updates & Change Orders We provide updates throughout the project and address any necessary changes with documented change orders. You’ll always know where things stand—financially and logistically. 7. Final Walkthrough & Completion When construction is complete, we conduct a final walkthrough with you to ensure every detail meets your expectations. We don’t consider the project finished until you’re fully satisfied. 8. Ongoing Support Even after completion, we remain a resource for maintenance questions, future upgrades, and referrals to trusted specialty trades. Your home is part of your story, and we’re honored to help you preserve and enhance it.
- What education and/or training do you have that relates to your work?
At Monument Construction Company, we believe that skill, knowledge, and craftsmanship must be backed by both education and real-world experience. Our team combines formal training with decades of hands-on building expertise. • Licensed Professional Builder We hold the proper state licensure, ensuring full compliance with all building codes, safety regulations, and industry standards. This licensing reflects years of verified experience, testing, and continuing education. • Specialized Training in Historic Preservation Because we focus on mid-century modern (MCM) renovations, we’ve invested in specialized training and study of architectural history, preservation techniques, and modern building science. This ensures we upgrade homes for today’s needs while protecting the integrity of their original design. • Technical & Trade Certifications Our background includes formal training in construction management, mechanical/electrical systems, and building envelope performance. This allows us to oversee every aspect of a project with precision and accountability. • Decades of Experience Education doesn’t stop in the classroom—our team brings years of hands-on building, renovating, and problem-solving in the field. From structural framing to high-end finishes, we’ve refined our craft through real-world projects. • Ongoing Professional Development We regularly participate in workshops, building code updates, and industry associations to stay ahead of new materials, methods, and sustainability practices. Together, this blend of licensing, preservation knowledge, technical training, and experience allows us to confidently deliver renovations that honor your home’s past while preparing it for the future.