FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the size of the space, the scope of the work required, and the time it will take to complete. I always provide a clear, upfront estimate so you know exactly what to expect — with no hidden fees. I offer 15% off for first time customers. Occasionally, I offer discounts for recurring services, referrals, or special promotions, and I’m happy to discuss ways to fit your cleaning needs within your budget.
- What is your typical process for working with a new customer?
First, I have a quick consultation to understand the customer’s needs and priorities. Then I assess the space and provide a personalized estimate. After agreeing on the scope and schedule, I perform the work to the highest standards and follow up with the customer to ensure their satisfaction.
- What education and/or training do you have that relates to your work?
I’ve been trained in professional cleaning techniques, including deep cleaning and best practices for using eco‑friendly products. I also stay up‑to‑date with the latest cleaning methods and equipment through online courses and industry resources.