FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of experience you book. Tours start at $25 for Hop & Ride, $150 for 90 mins, wedding transportation and photo/video shoots begin at $300/hr for a 2-hour minimum. Additional hours are billed at a discounted rate. We also offer custom packages and occasional seasonal promotions.
- What is your typical process for working with a new customer?
We begin with a quick consultation to understand your needs, whether it’s a tour, wedding, or event. Once we confirm the details, we provide a tailored quote, secure the date with a booking, and finalize all logistics. On the day of your experience, our team ensures everything runs smoothly from start to finish.
- What education and/or training do you have that relates to your work?
Our team brings over 20 years of hospitality, event management, and luxury transportation experience. We’re trained in customer service excellence and logistics coordination, which ensures a seamless and professional experience for our clients.