FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always transparent and fair — no hidden fees or surprise charges. Before starting any job, I provide a clear estimate so customers know exactly what to expect. I offer competitive rates for all services, including lockouts, rekeying, installations, and car key replacements. I also provide discounts for repeat customers, seniors, and military personnel.
- What is your typical process for working with a new customer?
I start by listening carefully to the customer’s situation and needs — whether it’s a lockout, rekeying, or new installation. I then provide an upfront quote and explain the best options for their security. Once approved, I complete the job efficiently, making sure everything works perfectly before I leave.
- What education and/or training do you have that relates to your work?
I completed professional locksmith training that covers residential, commercial, and automotive lock systems. I also stay current on the latest keyless entry, smart lock, and security technologies through ongoing courses and hands-on experience.