First Choice Moving & Storage

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About

To feel as though our company has really helped families into New Homes and starting New Chapters of they're lives by assisting them relocating.

Overview

20 employees

16 years in business

Business hours

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Services offered

Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media

Reviews

1.9

14 reviews

5

21%

4

0%

3

0%

2

7%

1

72%

Read reviews that mention:

Monique S.

Oct 27, 2014

The guys arrived 15 minutes early on Saturday. The moved at a immaculate pace , the wrapped all items with care. The owner call e to see how the move was going along. The finish with great production time and saved me a lot of money. Thanks First Choice Movers for five star service :)

Trishelle G.

Oct 28, 2014

Unsatisfied C.

Feb 3, 2014

FIRST CHOICE MOVERS HIRE EMPLOYEES WHO STEAL FROM YOU DURING THE MOVE! This was the worst moving experience I have ever had with a moving company. I saw a deal on Groupon and called the company first to see if they could move me on the date needed. ERIC told me that they would honor the Groupon price if I went directly through them instead of Groupon. BIG MISTAKE! Thinking that they were a reputable company because I found them on Groupon, I agreed. One week before the move, I called/left messages several times to confirm that we were still scheduled for the agreed upon date. When I FINALLY got in touch with them, they said I needed to pay an additional $40 fuel charge (not a part of the original agreement). The only reason I agreed to pay it was because I did not have enough time to find another company. The movers did arrive on time, but with a long contract that included the additional charge. After I signed, they started moving. About an hour into the move, they began to move a big leather sofa. I told them to take the hinges off the door so they could get it through the door frame. They were determined not to do it and ended up scratching both arms of the sofa and busting a hole in the ceiling (which I did not find out until after I want back to the house to clean up). I told them that I was not happy and KAREEM told me that because I signed the contract, they were not responsible. Then, they could not figure out how to turn off the water in my house to disconnect the refrigerator. They ended up breaking the copper water line on the refrigerator itself and almost flooded the house. Again, KAREEM said that they were not responsible because I signed the contract. There's more as I was trying to stop the water from rushing into my house, they quietly jumped in the truck and sat there eating snacks. I didn't even know they were finished because I was still trying to stop the water from flooding my house... yes, they left me there with the mess. I asked what they were doing, and they said, "we are waiting on you"... Huh? KAREEM jumped out of the truck and then said that he would not move my stuff until I paid him $500 in cash right then. That was $50 more than the total that was on the contract that I signed earlier. I SHOULD HAVE CALLED THE POLICE RIGHT THEN, but instead I called ERIC and he told me that he would tell KAREEM not to charge me. So we get to the new house and KAREEM apologized for the $50 "MISTAKE". Everything seemed to be OK until one of the guys got sick and threw up in the bushes. They had not eaten or had any water with them so he got overheated. I should have provided water, but we were moving and my house was in shambles. I would have expected that they would have at least had water bottles in the truck with them considering that moving in hot weather is what they do for a living. In the new house, the damage continued.... They dented the walls in the foyer and scraped off the paint on the stairwell. I could go on, but I'll stop there. At one point, KAREEM told me that most customers feed them fried chicken, but all they got from us was "jumped on". I was insulted and couldn't believe that he would say such a thing, especially after all they damage they caused at BOTH houses. Oh, did I mention that they STOLE my son's wireless speakers? I did get the speakers back after one of the guys brought them back and said they must have been forgotten on the truck. Of course he ran when the police showed up. Eric did give me $100 for the inconvenience, but it does not even come close to covering the other damage they did. I hesitated to post this review, but decided to do it since they have not offered to pay me for the other damages that I know about. I haven't gone through the entire house yet to see what else they stole.... PLEASE SAVE YOURSELF SOME STRESS, MONEY, AND HEARTACHE AND DO NOT HIRE THIS COMPANY!

First Choice Moving & Storage's reply

It's sad that you would post such malicious untruths. If you have any issue, please contact us directly at 404-596-3535. This story is full of contradictions that's transparent to anyone with reading skills. If all this occurred during the summer WHY wait til winter is near it's end? Once more one of the HUNDREDS of moves we do monthly is attempting to slander our company.

Pam M.

Jan 4, 2014

Absolutely horrible experience. Told me one price over the phone and wanting a different price once they arrived. When I tried to call about the price, Jason told me off and wouldn't answer my calls. They called police and police already familiar with these crooks. Jonielle hung up the phone on me. Not a business here but a zoo of apes! Do Not Use!

First Choice Moving & Storage's reply

Being that you only had 150.00 and wanted to move from Marietta,Ga to Fairburn was unrealistic. WE called the authorities on YOU, and we currently have your items in possession because of your inability to pay the price for services rendered. Our rates were explained BEFORE we moved any items;Lastly I sincerely feel that last statement was definitely racially driven,but God deals with all,maybe your attitude and demeanor has led you to the point in life where you have to make these desperate attempts to pay your bill.

Pissed V.

Aug 14, 2013

This is the WORST company EVER. They are thieves. Bought a groupon for them. Called no less than 10 times. Never got a response... NEVER. Spoke to two people there. One told me that only a "MANAGER" could schedule groupons. ERIC finally called back and was RUDE and nasty. Sounded uneducated and unprofessional and he hung up on me when he realized how wrong he was. DISGUSTING! They should not be in business. SCAM.... SCAM... SCAM.

First Choice Moving & Storage's reply

How did we scam you and you never used our services? This obviously is fictitious.. My beliefs is that it's another moving company

FAQs

How did you get started doing this type of work?
I started out with this job to be able to exercise and make money at the same time. Over the years I got bettere, and more seasoned and in 2000 went into business myself.
What types of customers have you worked with?
Our most common jobs are Residential Homes, that includes local moves here in Atlanta &surrounding counties, as well as long distance moves across the U.S
Describe a recent project you are fond of. How long did it take?
Working with the Atlanta Housing Authority.. Being recognized by the city administrators that we offer quality service that won't exceed budgets

First Choice Moving & Storage

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