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Lithia Springs Complete
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New roof type
REVAMP replaced our roof and it looks beautiful. We are senior citizens & have been taken advantage of in the past. This by far has been thee most trust worthy experience ever! Once their GM, iQ. Haywood, realized our age after the representative called in for a welcome call he told the representative to give us back our down payment check & assured us that by doing so we paid/pay for absolutely nothing till our job was installed & we were 100% satisfied. I'd say they exceeded 100% satisfaction by far! Will definately recommed & will be calling back to get our windows replaced. Thanks REVAMP!Aug 18, 2019REVAMP, LLC's reply
Thanks Mr. Taylor!
Insulation Installation or Upgrade
Am company that overcharge homeowner and if a homeowner don’t know they will get ripped of with not doing they research. When it come to this company reach out to other window company bse u can get the same quality at a better and affordable priceDec 30, 2019VerifiedREVAMP, LLC's reply
After listening to our recordings Patrick you specifically told our marketing department that you’re a contractor. As you can see all of our customers are 100% completely satisfied with our products, pricing, professionalism & service. You are right we don’t sell “any” cheap products. We sell a top end product & a fair market price. We do not sell contractor grade or new construction grade materials. Only replacement products backed by our industry exclusive lifetime guarantee on both product & install. We also offer all “home-owners” a no cost & no obligation estimate. This assures our customers enough time to do any/all research required to determine weather or not they’re getting a fair price. Sorry for any/all inconvenience. Happy New Year! -Kimberly Howard Director Of Operations
Installers were on time and professional. I am very pleased with the product and their work.Aug 15, 2019VerifiedREVAMP, LLC's reply
Glad you’re happy!
Q was a pleasure to work with. Crew did a good job and we’re glad we went with Revamp.Oct 19, 2019VerifiedREVAMP, LLC's reply
Gutter Installation or Replacement
I’m a REALTOR® and I work with contractors all the time when my clients need work done on their home. This company flat out refused to provide an estimate saying they would only meet with them Buyer of the home so that they had an opportunity “to win their business.” They said they “don’t just do written estimates.” So I’m basically leaving this review to remind myself never to contact them again.Jan 20, 2020VerifiedREVAMP, LLC's reply
Thanks for the review Mr. Cody, As it is our policy to only deal with the homeowner & not a representative of. I’m sure your business has its own policies. Like I’m sure a customer can’t purchase a house for someone else using the other parties information. We also have our policies. Sorry you couldn’t understand. Wish you the best of luck in your endeavors...
- What should the customer know about your pricing (e.g., discounts, fees)?We install only prime products at a fair market price, backed by a lifetime guarantee on the product & install.
- What is your typical process for working with a new customer?Typically we do a phone consultation so that we can verbally assess needs & wants. Time is of the essence. We respect our customers time by analyzing, asking questions & listening. If our marketing dept. determines that your project is a REVAMP job, then we schedule a complimentary in home estimate w/ either our sales manager our one of our product specialists. They’ll fully assess your needs & like a doctor make a diagnosis.
- What education and/or training do you have that relates to your work?Our ownership & management group has over 60 years experience in the home improvement industry. Our GM has extensive experience in marketing & sales w/ an emphasis on finance & customer service.