- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer to estimate our work from an understanding of what you need and what your priorities are. When you ask, "How much is a house?" It is hard to answer with out asking what kind and how big of a house do you want and need. This is the same with websites, logos, marketing plans, etc... Just putting up a site for the cheapest price is not in your best interest. Building a website that serves your audiences needs, reduces your sales cycle, drives leads and/or serves your existing clients doesn't cost you money it makes you money. That is our goal.
- What is your typical process for working with a new customer?
We like to start with an introduction session (in person or over phone) where they learn what the client's needs are. Then telling them how we work, Then We like to evaluate the situation, understand budget and make a thoughtful recommendation that will drive our client's success. We do an evaluation of their current situation, goals and capabilities. Tehn work witht he clietn to meet their budget needs, but with a product that will serve them to make money and realize success.
- What education and/or training do you have that relates to your work?
BFA Communication Arts & Design, over 25 years in the business, have won numerous awards for creativity, marketplace success and quality.