FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We change a trip change plus an hourly rate. Service on the same day as the request are billed at an emergency rate of 2X your normal rate.
- What is your typical process for working with a new customer?
New customers are required to have a credit card on file. Payment is expected when the job is completed. For larger jobs we request a deposit.
- What education and/or training do you have that relates to your work?
We are licensed low voltage contactors. We have factory training on the equipment we work on and hold many certifications for each. We can offer a 25-year warranty on our network cabling because of the additional training we have completed with our cabling manufacturers.