FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Ask about our Veterans or Seniors discount.
- What is your typical process for working with a new customer?
Our goal is to make things easier on you by providing accurate quotes, educational guidance and outstanding customer service. Step 1: We’ll schedule an on-site to assess the project, determine which materials need to be ordered and walk you through the rest of the process. Step 2: Once we have a little more information about your home and project, we’ll provide you with an accurate quote. Need financing to get started? Click to apply! Step 3: It’s the day we’ve all been waiting for! Our highly trained team will efficiently install or repair your roof - gutters or waterproofing and keep you up to date on our progress. Step 4: We want you to be 100% satisfied with our work. If you have any concerns after installation, we’ll be there to address them.
- How did you get started doing this type of work?
We started as a small business with Southern roots based in Cartersville, Georgia. While we’ve expanded to serve cities and states outside our hometown, we still have the same commitment to customer service we did the day we opened. Our work is always accompanied by a 100% customer satisfaction guarantee, so you feel confident in your decision to work with us.