FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing — no surprises and no pressure. Before any work begins, we clearly explain your options and associated costs so you can make the best decision for your home and budget. We offer flexible monthly payment options, seasonal promotions, and value-added memberships that help reduce long-term costs. Our focus is always value, not just price.
- What is your typical process for working with a new customer?
It starts with listening. We take the time to understand your concerns, schedule promptly, and arrive prepared. Once on site, we perform a thorough evaluation, explain what we find in plain language, and present clear options. You’re never rushed — we want you to feel confident and cared for every step of the way, from diagnosis to completion and follow-up.
- What education and/or training do you have that relates to your work?
Our team is professionally trained, licensed, and insured, with ongoing education to stay current with modern systems, safety standards, and best practices. We believe great service comes from continuous learning — and we invest in our people so they can take better care of yours.