How did you get started doing this type of work?
The reason that I got in to Information Technology was for the knowledge base. I just wanted to make sure that if I took my computer in for service, If I knew that it was the modem that was the problem and not the land card that the service tech told me. And now I try to teach or show my client what the problem maybe so that if it happen again. They will be a well informed consumer.
What types of customers have you worked with?
PC & Laptop Diagnostic and Repair, Printer installation
Network installation, Hardware and Software Upgrades
Custom Build Systems, System Restoration
Virus,Spyware, Ad-ware, Scare Ware Removal
Turn Around Time within 2 to 3 days in some cases
Comprehensive cleaning program, Basic Tutoring, and
much, much more.
What advice would you give a customer looking to hire a provider in your area of work?
I just want people to know that I want to help, and I don't think it should cost a arm and a leg to make that happen. Yes I am well aware that I am a IT Pro, but I shouldn't charge you as if I was a Doctor or Lawyer. I believe that cost should not be the reason why you can't get you computer fixed.
What questions should customers think through before talking to professionals about their project?
That we love technology, but we will never ever forget you are the customer. With out you there is no G&E and that is old school.