UNDER THE RUG|Home-Office-Carpet Cleaning Services
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Interior Room Painting & 50in TV Dismount-REmount
4BR-3BA-Interior Painting FULL WALL SPACE COVERAGE
108 photos and 5 videos
, , , ,
, , , , , , ,
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Read reviews that mention:
- What should the customer know about your pricing (e.g., discounts, fees)?
To prepare an estimate, we identify the variables that will affect the time it takes to perform the required cleaning work: Size, in square feet, of the area to be cleaned Layout of the facility Number of employees Construction materials (carpeting, tile, glass, etc.) Location and position of furniture, equipment, appliances, etc. Number of offices, restrooms, and fixtures to clean Areas requiring special attention Whether windows and window coverings are to be included Availability and location of electrical outlets Frequency of duties Hours during which cleaning can take place 17 years of customer service in the hospitality industry keeps us honest and the easiest! We use prices that are the estimated market average compared to others in this area and same company and business competitive prices, then automatically give about a $10 to $20 discount, with a lower rate and on the spot! Frequent clients will also get a 10-20 percent reoccurring service discount. Best part....if we show up for the hired job, and it isn't what we expected, we will never raise your cleaning service fee, ONLY lower it, to reflect the workload and amount of detail we did, in order to keep your pockets fuller! Negotiating is always our pleasure, and we aim for only a 100% completely "WOWed" client experience, so if it is more manageable and takes a shorter amount of time, I will lower your rate :).
- What is your typical process for working with a new customer?
From the very beginning, I will always introduce myself, and invite you to call me(or text message) my workline. I will respond with all new leads and opportunities. Once I have you on the line, we provide a document(sent to your email), that lists all of the cleaning details we provide and offer during your job requestion. Once you feel comfortable in us, we quickly confirm the service date and time you would like us to be available. Already to the last step, we block our calendar and communicate with a "Confirmed",..And now would be time to send your location or address to my way, with either our message board with Thumbtack, or in a message to our business phone :). Next, we see you there! :)
- What education and/or training do you have that relates to your work?
My team members and I have several similar skills and experience under our belt, and even some very different backgrounds of work experience that complete our team as most qualified, as we compliment one another when it comes to working as an ultimate team! My personal experience includes 17 years of work in the Hospitality and Service Industry, which is a plus PLUS PLUS(with several "S's" at the end :)), because I... I never stop learning; Tap into using all of my resources and relationships when needed; Clean like it is my own(my own home, bar, restaurant, office space); Careful and detailed; Knowledgeable when we talk clean and safety/environment hazards(with a Masters in Public Health); Take care of all of my clients, guests, customers and partners; Live and breath organization and logistics, nothing but everything about planning always to a "T"; Have a niche for hospitality and do not leave anyone disappointed AND... Because I invest everything into customer service! I also am a property manager for 6(and growing fast), AIRBNB properties in Downtown Atlanta. I have proved myself to be an excellent communicator and host, recognized as a "Superhost", with over 230 reviews, sharing my commitment and dedication to not just the job, but the lifestyle :)