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About
New Era Plumbing is proud to offer customers in Douglasville the best in plumbing and Septic Service. We have been serving the area since 2011, and our team has built a reputation for trustworthy and professional service with a serious commitment to craftsmanship and hard work. We are experienced plumbers trained to handle everything from your clogged drain to your broken water heater. We offer a wide variety of plumbing services, and our specialists are known for getting the job done right and on time.
At New Era Plumbing, we are highly trained and certified plumbing specialists you can trust to tackle even the toughest job. Plus, we stand behind all of our work with a full one-year warranty when we service your plumbing. You can also count on our dedicated and knowledgeable office staff to answer any question you may have about our products and services.
If you’re ever faced with a plumbing emergency in the middle of the night, don’t worry! We are always available to help! You can reach one of our specialists 24 hours per day, 7 days per week. We are devoted to providing the very best customer service in the area.
Overview
Hired 36 times
Background checked
License verified
5 employees
13 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Credentials
License verified
Plumber – Master – Unrestricted
License state: GA
Background checked
Passed by Bobby Johnson on Apr 19, 2022.
Services offered
Work needed
Full remodel of bathroom
Add new bathroom
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 4.1
10 reviews
5
70%
4
10%
3
0%
2
0%
1
20%
Your trust means everything to us. Learn about our review guidelines.
Erica D.
May 17, 2025
•
Hired on Thumbtack
Great attention to detail and very professional! The process took longer due to my toilet having a weird size valve but he was extremely patient and explained throughout the whole process.
Details: 1 toilet • Municipal water (most common) • Townhouse
Toilet Repair
Chandria L.
Apr 15, 2025
•
Hired on Thumbtack
They arrived quickly and took care of the issue in short order.
Details: No, repair is not urgent • No, the building is not currently flooded • Sink • House
Plumbing Pipe Repair
Howard K.
Feb 12, 2024
•
Hired on Thumbtack
I needed a septic inspection and letter for selling our house.
They walked me thru the whole process and explained what needed to be done.
Details: Inspect • No problem, just need inspection or regular cleaning • Septic tank • 1,001-1,250 gallons • 4-10 years ago • No problem; just need maintenance • House
Septic System Repair, Maintenance or Inspection
Alejandra T.
Nov 1, 2024
•
Hired on Thumbtack
It was such a pleasure working with this company, they are very professional, Patient with all my questions and they did a great job at my home with my septic tank pumping service. Highly recommended!
Details: Pump out septic tank • No problem, just need inspection or regular cleaning • Septic tank • 1,001-1,250 gallons • 4-10 years ago • No problem; just need maintenance
Septic System Repair, Maintenance or Inspection
Kaylee K.
Apr 5, 2025
•
Hired on Thumbtack
Anthony came over rather quickly for a next day appointment after submitting my request on here. Very communicative. Very professional. They even waved the service before me which I greatly appreciate. Would definitely hire again.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • House
