FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and competitive. I offer discounts for repeat customers and package deals for multiple devices. No hidden fees—just honest, upfront rates tailored to the service you need
- What is your typical process for working with a new customer?
My process is straightforward and customer-focused. First, I assess the issue through a consultation or inspection. Then, I explain the problem, offer solutions, and provide an upfront estimate. Once approved, I complete the repair efficiently while keeping the customer informed every step of the way
- What education and/or training do you have that relates to your work?
I have a degree in Systems Engineering and over 4 years of hands-on experience in technology. My expertise includes computer and phone repair, as well as troubleshooting complex system issues. I continually update my skills to stay current with the latest advancements in the tech field