dotcenter Technology Support
Current Top Pro
Hired 136 times
11 years in business
Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, Zelle
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Current Top Pro
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Customers rated this pro highly for professionalism, responsiveness, and work quality.
Read reviews that mention:
Network Support Services
Joao Batista Filho
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge only for the service provided, the parts and parts I consult with the customer and indicate what should be purchased. So I try to show Honesty and respect. In some cases where a diagnosis is required before the estimate, if the customer does not authorize the repair, a diagnostic fee that can vary between $ 10 and $ 50 USD may be charged, depending on the working time of the diagnosis.
- What is your typical process for working with a new customer?
We offer our best, I try to explain everything that needs or is being done to the client, calmly and patiently. Generating trust and bond. I offer all the necessary consultancy to solve the problem.
- What education and/or training do you have that relates to your work?
I have a degree in Computer Engineering from Universidade Catolica de Goias, Brazil. I have more than 20 years of practical and technical experience in the area of technology, Networks, Servers, Computers, Desktops PC, Mac, etc.