Universal IT Technologies LLC
Universal IT Technologies LLC

Universal IT Technologies LLC

Top Pro

Offers remote services
Offers remote services
contact for price

Zip code
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: PLEASE DONT CONTACT US FOR DESKTOP MONITORS REPAIRS. Our options in getting in touch with us: We come to you, You come to our office, We do provide virtual remote services. and We SMS. To those who are requesting Mobile Repair (which includes battery replacement) from us. If your screen is severely damaged and you cannot turn off, I strongly recommend that you fully drain your phone so we can safely work on your device. Our Location: Kennesaw - 3070 N Main Street Kennesaw, Georgia 30145 (We located at Desktop Co-Working) Our Services: Custom Gaming PC Builds Mobile Tablet Phone Repair Ethernet Cabling (Commercial Properties) Ethernet Cabling (Residential, only if its pre-wired that needs cable termination) IT Installer IT Consulting Printer Installation Services Virus Removal SSD Upgrades Apple & PC (Repairs and Upgrades) VoIP Services - Is your current phone system down for weeks? Want a better solution and price than Comcast or any other provider? Just ask and we'll put you in the right plan for your needs. That's just a sample of what we do. In addition, we provide honest, friendly, and we listen to your needs.
Overview

Hired 27 times

Background checked

4 employees

9 years in business

Payment methods

Cash, Credit card, PayPal, Square cash app, Zelle

Social media

Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Jul - Dec

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Disinfect surfaces touched during the job

Featured Projects

25 photos

  • Computer Repair - Winston 2021

    Computer Repair

  • IT Infrastructure Installation

    Wiring Installation

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.7

22 reviews

5
86%
4
9%
3
0%
2
0%
1
5%

Read reviews that mention:


pro avatar
Fiona B.
Sep 2, 2021
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Hired on Thumbtack

Hired on Thumbtack

Gabriel was great! He was very communicative and responsive. He replaced my laptop screen within 24 hours. I definitely recommend Universal IT for any repairs!

Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc.

Universal IT Technologies LLC's reply
Hi, thanks for the opportunity and great feedback! Glad that I was able to assist on very short notice. Let me know if you need further assistance but in the meantime have a safe trip and be safe!
Computer Repair
pro avatar
Alisa D.
Feb 21, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I wish it would allow me check off all the items I liked about this company instead of only 3. I WAS PLEASED WITH THEIR WORK QUALITY, PROFESSIONALISM, RESPONSIVENESS, VALUE AND PUNCTUALITY only because ITS ALL TRUE. Gabriel was excellent! He responded quickly, picked up my devices to be backed up onto an external hard drive and dropped them back off the following day. I'm from out of town and I was kind of far from where he was located and he went out of his way to accommodate me. I added on a laptop and he completed the back up in my driveway! Talk about convenience! He is very knowledgeable and reasonable with his prices. I am happy I chose this company.

Details: Personal (Home) • Technology support • Computer • At the pro’s location

Universal IT Technologies LLC's reply
Hi Alisa, thanks for the feedback! Glad that I was able to assist, let me know if you need further assistance. Welcome to Atlanta.
Network Support Services
pro avatar
Sultaia D.
Nov 20, 2021
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Hired on Thumbtack

Hired on Thumbtack

I’m not tech savvy at all. I kept asking questions and he would answer them so I could understand. He gave me options instead of making the decision for me. Super helpful!

Details: Mac (Apple) • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Universal IT Technologies LLC's reply
Always remember to ask ask ask ask, there’s nothing wrong with that. Smart people do ask questions and have open dialogues. Glad I was able to assist you, take care of yourself!
Computer Repair
pro avatar
Jennifer G.
Sep 11, 2021
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Hired on Thumbtack

Hired on Thumbtack

Gabriel Instantly responded and helped me immensely with building my pc by recommending me the part that I needed and providing me with support to install it.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Universal IT Technologies LLC's reply
Glad that I was able to assist, I’m here to help when I can, thanks!
Computer Repair
pro avatar
Walter C.
May 5, 2021
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Hired on Thumbtack

Hired on Thumbtack

Gabriel was quick to answer, quick to schedule, and arrived on time as stated. He took care of the job in less than 30 minutes and will forever have a customer in me!

Details: Communications (telephone, cable, or internet) • Replace existing wiring • A few wires • House • Home owner

Universal IT Technologies LLC's reply
Thanks bud for the feedback, I’m ready to work for you, please let’s keep in touch!
Wiring Installation
Credentials
Background Check

Gabriel Rodriguez

FAQs

  • What is your typical process for working with a new customer?

    Listening and asking questions before diagnosing before finding the right solution.

  • What education and/or training do you have that relates to your work?

    Kennesaw State University - Information Systems

  • How did you get started doing this type of work?

    I have started as a graphic/web design company. However, I've gained my IT Knowledge and experience through work and my education. I was able to start my company in 2013 full time.

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