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About
PLEASE DONT CONTACT US FOR DESKTOP MONITORS REPAIRS OR RJ11 COOPER TELEPHONE JOBS.
Professional network services
IT Consulting
Business VOIP Systems
Voice and data cabling
Security Cameras
Network infrastructure
Network configuration
WIFI Access point configuration
Telecommunications Service Provider - Business Only
Cat 5e cabling
Cat 6 cabling
Cat 6A cabling
Single mode and multi-mode fiber optics
Network rack installation
Network rack clean up and audit
We now offer network security for homes and offices.
Prior to the dialogue, please have your computer information ready (Serial, Service Tag, Model, and etc.) otherwise I won't be able to assist without the appropriate information.
Don’t try to devalue me when I give my pricing, just be transparent.
We now offer financing. All credit welcome, $1,000 order minimum, rates starting at 3.9%, contact us for more information!
Our options in getting in touch with us:
We come to you, you come to our office, we do provide virtual remote services. and We SMS.
To those who are requesting Mobile Repair (which includes battery replacement) from us. If your screen is severely damaged and you cannot turn off, I strongly recommend that you fully drain your phone so we can safely work on your device.
If you have issues with someone hacking your computer/network at your home or office, we have the right solution. Feel free to contact us for further information or on-site consultation. We can provide several case studies.
Our Services:
Custom Gaming PC Builds
Mobile Tablet Phone Repair
Ethernet Cabling (Commercial Properties)
Ethernet Cabling (Residential, only if its pre-wired that needs cable termination)
IT Installer
IT Consulting
Printer Installation Services
Virus Removal
SSD Upgrades
Apple & PC (Repairs and Upgrades)
VoIP Services - Is your current phone system down for weeks? Want a better solution and price than Comcast or any other provider? Just ask and we'll put you in the right plan for your needs.
That's just a sample of what we do. In addition, we provide honest, friendly, and we listen to your needs. I’m
Overview
Hired 34 times
Background checked
4 employees
13 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
25 reviews
5
88%
4
8%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Randy G.
Jul 25, 2024
•
Hired on Thumbtack
Gabriel did an excellent job freeing up much needed space on my Macintosh computer. My computer had absolutely no space left due to the hidden volumes it was using up. He had to wipe the drive and start clean. It takes skill, time and patience to deal with these Macs. However, he actually got it done and returned to me very rapidly! I'm giving him 5 stars!
Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Lindsay C.
Apr 5, 2021
•
Hired on Thumbtack
Replaced my 2018 MacBook Pro screen. Cost was way less than what Apple wanted to charge and it was done in a timely manner.
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location
Universal IT Technologies Networking Design ATL's reply
Hi Lindsay, thank for the feedback! It was great working with you and I'm ready to assist in anyway that I can, thanks!
Computer Repair
Craig C.
Jan 31, 2021
•
Hired on Thumbtack
Gabriel consulted and helped fix my issue over the phone. He was happy to help and if I ever need his service again I will go to him first
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Universal IT Technologies Networking Design ATL's reply
Thanks for the opportunity, I’m just a phone call away!
Computer Repair
Alisa D.
Feb 21, 2022
•
Hired on Thumbtack
I wish it would allow me check off all the items I liked about this company instead of only 3.
I WAS PLEASED WITH THEIR WORK QUALITY, PROFESSIONALISM, RESPONSIVENESS, VALUE AND PUNCTUALITY only because ITS ALL TRUE.
Gabriel was excellent! He responded quickly, picked up my devices to be backed up onto an external hard drive and dropped them back off the following day. I'm from out of town and I was kind of far from where he was located and he went out of his way to accommodate me. I added on a laptop and he completed the back up in my driveway! Talk about convenience! He is very knowledgeable and reasonable with his prices. I am happy I chose this company.
Details: Personal (Home) • Technology support • Computer • At the pro’s location
Universal IT Technologies Networking Design ATL's reply
Hi Alisa, thanks for the feedback! Glad that I was able to assist, let me know if you need further assistance. Welcome to Atlanta.
Network Support Services
Fiona B.
Sep 2, 2021
•
Hired on Thumbtack
Gabriel was great! He was very communicative and responsive. He replaced my laptop screen within 24 hours. I definitely recommend Universal IT for any repairs!
Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc.
Universal IT Technologies Networking Design ATL's reply
Hi, thanks for the opportunity and great feedback! Glad that I was able to assist on very short notice. Let me know if you need further assistance but in the meantime have a safe trip and be safe!
Computer Repair
Credentials
Background Check
Gabriel Rodriguez
FAQs
What is your typical process for working with a new customer?
Listening and asking questions before diagnosing before finding the right solution.
What education and/or training do you have that relates to your work?
Kennesaw State University - Information Systems
How did you get started doing this type of work?
I have started as a graphic/web design company. However, I've gained my IT Knowledge and experience through work and my education. I was able to start my company in 2013 full time.
