Universal IT Technologies LLC

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Computer issue

Computer type

Desktop or laptop

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Introduction: PLEASE DONT CONTACT US FOR DESKTOP MONITORS REPAIRS OR RJ11 COOPER TELEPHONE JOBS. Prior to the dialogue, please have your computer information ready (Serial, Service Tag, Model, and etc) otherwise I wont able to assist without the appropriate information. Don’t try to devalue me when I give my pricing, just be transparent. We now offer financing. All credit welcome, $1,000 order minimum, rates starting at 3.9%, contact us for more information! Our options in getting in touch with us: We come to you, You come to our office, We do provide virtual remote services. and We SMS. To those who are requesting Mobile Repair (which includes battery replacement) from us. If your screen is severely damaged and you cannot turn off, I strongly recommend that you fully drain your phone so we can safely work on your device. If you have issues with someone hacking your computer/network at your home or office, we have the right solution. Feel free to contact us for further information or on site consultation. We can provide several case studies. Our Location: Kennesaw - 3070 N Main Street Kennesaw, Georgia 30145 (We located at Desktop Co-Working) Our Services: Custom Gaming PC Builds Mobile Tablet Phone Repair Ethernet Cabling (Commercial Properties) Ethernet Cabling (Residential, only if its pre-wired that needs cable termination) IT Installer IT Consulting Printer Installation Services Virus Removal SSD Upgrades Apple & PC (Repairs and Upgrades) VoIP Services - Is your current phone system down for weeks? Want a better solution and price than Comcast or any other provider? Just ask and we'll put you in the right plan for your needs. That's just a sample of what we do. In addition, we provide honest, friendly, and we listen to your needs.

Overview

Hired 32 times

Background checked

4 employees

10 years in business

Payment methods

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This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Instagram, Twitter

Top Pro status

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2021

2022

Featured Projects

28 photos

IT Infrastructure Upgrade - Adventure Air Sports
Network Support Services

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.7

23 reviews

5

87%

4

9%

3

0%

2

0%

1

4%

Read reviews that mention:

Kunmi O.

Dec 4, 2022

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Hired on Thumbtack

I am so pleased with him, that I call him Angel Gabriel! 😊 An awesome human being, who is knowledgeable, attentive to detail, and super polite. He explained every step of what he’s doing and completion time. I definitely recommend him to everyone!😃

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

Universal IT Technologies LLC's reply

Hi! Thank you so much for the nice feedback and compliment. I’m glad that I came to do the work and spend the afternoon with you. Hopefully that I was able to get all of your data plus I’m looking forward to assist you again in the near future. I’ll make sure that my point of contact for the website will reach out to you, much success 😁

Computer Repair

Fiona B.

Sep 2, 2021

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Hired on Thumbtack

Gabriel was great! He was very communicative and responsive. He replaced my laptop screen within 24 hours. I definitely recommend Universal IT for any repairs!

Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc.

Universal IT Technologies LLC's reply

Hi, thanks for the opportunity and great feedback! Glad that I was able to assist on very short notice. Let me know if you need further assistance but in the meantime have a safe trip and be safe!

Computer Repair

Marianne W.

Jun 29, 2016

I had a problem with my iMac overheating. Gabriel came to my house, diagnosed the problem and took my iMac to his office. Once repaired, he delivered my computer to me.... I never had to leave my house! Further, Gabriel was friendly and polite. I couldn't be more pleased.

Alisa D.

Feb 21, 2022

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Hired on Thumbtack

I wish it would allow me check off all the items I liked about this company instead of only 3. I WAS PLEASED WITH THEIR WORK QUALITY, PROFESSIONALISM, RESPONSIVENESS, VALUE AND PUNCTUALITY only because ITS ALL TRUE. Gabriel was excellent! He responded quickly, picked up my devices to be backed up onto an external hard drive and dropped them back off the following day. I'm from out of town and I was kind of far from where he was located and he went out of his way to accommodate me. I added on a laptop and he completed the back up in my driveway! Talk about convenience! He is very knowledgeable and reasonable with his prices. I am happy I chose this company.

Details: Personal (Home) • Technology support • Computer • At the pro’s location

Universal IT Technologies LLC's reply

Hi Alisa, thanks for the feedback! Glad that I was able to assist, let me know if you need further assistance. Welcome to Atlanta.

Network Support Services

Sultaia D.

Nov 20, 2021

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Hired on Thumbtack

I’m not tech savvy at all. I kept asking questions and he would answer them so I could understand. He gave me options instead of making the decision for me. Super helpful!

Details: Mac (Apple) • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Universal IT Technologies LLC's reply

Always remember to ask ask ask ask, there’s nothing wrong with that. Smart people do ask questions and have open dialogues. Glad I was able to assist you, take care of yourself!

Computer Repair

Credentials

Background Check

Gabriel Rodriguez

FAQs

What is your typical process for working with a new customer?
Listening and asking questions before diagnosing before finding the right solution.
What education and/or training do you have that relates to your work?
Kennesaw State University - Information Systems
How did you get started doing this type of work?
I have started as a graphic/web design company. However, I've gained my IT Knowledge and experience through work and my education. I was able to start my company in 2013 full time.

Universal IT Technologies LLC

FAQs

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