FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At TruShield, we aim to offer transparent and competitive pricing for all of our products and services. Here’s what you should know about our pricing: 1. **Clear and Transparent Rates**: Our pricing is clear with no hidden fees. The cost of our products and services is clearly communicated upfront, so you always know what to expect. 2. **Discounts**: We offer various discounts throughout the year, including seasonal promotions, loyalty rewards, and exclusive deals for new customers. Be sure to check for current offers and save on your next purchase. 3. **No Hidden Fees**: We do not add surprise charges or hidden fees to your bill. Any applicable taxes or delivery charges are disclosed before you complete your purchase. 4. **Flexible Payment Options**: We provide multiple payment methods, including credit card, debit card, and other secure options. Payment terms and options are explained clearly so you can choose what works best for you. 5. **Free Consultation**: We offer a free consultation for certain services to ensure that we fully understand your needs before moving forward with any pricing. This allows us to tailor our solutions and ensure you receive the best value. 6. **Commitment to Value**: While we provide competitive rates, our priority is to ensure that the value of the service or product you receive matches the price you pay. Our focus is on providing quality and customer satisfaction. For any questions or inquiries about specific pricing details, discounts, or fees, feel free to reach out to our customer service team for further clarification.
- What is your typical process for working with a new customer?
At TruShield, our process for working with new customers begins with an initial consultation to understand your needs. We then provide customized recommendations and a formal proposal. Once you agree, we move forward with onboarding and implementation. Throughout our partnership, we offer ongoing support and maintain open communication to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
With 30 years of experience, We have gained extensive knowledge and expertise through hands-on work in the industry. Our background includes continuous learning, professional certifications, and specialized training that have equipped me with the skills necessary to provide expert solutions and exceptional service to customers.