- What should the customer know about your pricing (e.g., discounts, fees)?
The standard price for installing a 32"in TV on a wall starts at $55 an up. For computer repair,networking,wifi or surveillance system setup / installation the pricing is calculated according to job. But we often deviate depending on the uniqueness and difficulty of the project. Typically TVs under 60” are $140, and TVs larger $190. Fireplaces are much more difficult and are all different so the pricing for them is a tad bit different.
- What is your typical process for working with a new customer?
Go through the questionnaire to find out exactly what work the client needs done. Confirm the price and schedule the most convenient time start the job. The customer will then a call from the technician to confirm the installation appointment the day before and when they are on the way. And the technicians will get there on time.
- What education and/or training do you have that relates to your work?
Ring certified installer CompTIA A+ Certification of Electronic & Computer Service, A+ 2001 Hardware and Operating System Certification: Computer system repairs and installation