FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Mastermind Design Build & Remodels, our pricing is based on the scope of work, materials selected, and project complexity. Every project is unique, so we provide detailed estimates after discussing your goals and reviewing the space. Customers should know: Free Initial Consultation – We offer an initial consultation to understand your project and provide a preliminary estimate. Transparent Pricing – Our quotes outline labor, materials, and project scope so there are no surprises. Material Deposits – Most projects require a deposit upfront to secure materials and schedule the work. Change Orders – If the project scope changes after work begins, any additional work will be approved by you before proceeding. Discounts – We offer military discounts! And occasionally we offer seasonal promotions or bundle discounts for larger projects (for example, combining kitchen and bathroom renovations). Financing Options – Financing may be available to help make larger remodeling projects more manageable. Our goal is to provide high-quality work, clear communication, and fair pricing so you feel confident throughout the entire remodeling process.
- What is your typical process for working with a new customer?
Initial Consultation We start with a quick call or meeting to understand your goals, budget, and timeline for the project. Site Visit & Project Review We visit the property to evaluate the space, take measurements, and discuss design ideas or possible solutions. Estimate & Scope of Work After reviewing the details, we provide a clear estimate outlining the scope of work, materials, and project timeline. Agreement & Scheduling Once everything is approved, we finalize the agreement, collect the initial deposit, and schedule the project. Project Execution Our team coordinates materials, subcontractors, and scheduling while keeping you updated throughout the process. Final Walkthrough Once the work is completed, we do a walkthrough together to ensure everything meets expectations. Our goal is to make the process smooth, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
I have several years of hands-on experience in the residential construction and remodeling industry, working on projects such as kitchens, bathrooms, decks, and full home renovations. My background in business development and project management also helps ensure projects run smoothly, stay organized, and maintain clear communication with homeowners from start to finish.