4th Watch Security Company
About this pro
2 hires on Thumbtack
David telephoned the day before our scheduled appointment to repair my security system and promptly arrived at the agreed time. His expertise and experience allowed him to accurately diagnose the remedies required to match new components with my older security system. David is more than an installer he is an accomplished expert that is a master in his field. I highly recommend David and 4th Watch Security!Nov 11, 2014
David came out to my home and was able to set my mind at ease with just him explaining the products and how effective they would be in my home. Having a 6 year old, you want to know that child is safe inside at all time. Whether your awake or asleep. Once he finished the installation, he walked me through each installed item/equipment. He explained what would set off the alarm, how in enable/disable my system, how to register my alarm with the county, etc. I called David couple days later to ask a question on something he mentioned, he answered my call and question and came back out within 24 hours to check the system (even though that wasn't needed). David's customer service is outstanding. He listens to your concerns/issues and he gives you options on what would safely suit you and your family. His knowledge of the products he places in his clients home(s) is unremarkable.Nov 11, 2014
- What advice would you give a customer looking to hire a provider in your area of work?Always ask about the warranty program on the equipment? Always ask if you own the equipment after the contact term is up? Always ask if the contact in automatically renewed?