FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. Every quote is based on the size of the furniture, fabric type, and level of soiling. We offer free estimates from photos and occasional seasonal promotions. Our goal is to provide premium-quality results at a fair price.
- What is your typical process for working with a new customer?
We make the process simple and stress-free. First, we review photos and provide an accurate quote. Once approved, we schedule a convenient appointment. On the day of service, we inspect the furniture, explain the cleaning process, and perform a deep extraction cleaning using professional equipment and fabric-safe products. Before leaving, we make sure you’re completely satisfied with the results.
- What types of customers have you worked with?
We’ve worked with homeowners, families with children, pet owners, renters, property managers, Airbnb hosts, and local businesses. Whether it’s routine maintenance or restoring heavily soiled furniture, we tailor our cleaning process to each customer’s needs.