FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thank you for your interest in Lezlie's Pet Sitting! Below is our current pricing structure for dog walking and pet sitting services. Dog Walking Rates 20 minutes: $23 30 minutes: $27 45 minutes: $37 60 minutes: $45 Pet Sitting Rates (Weekdays) 20 minutes: $25 30 minutes: $29 45 minutes: $39 60 minutes: $49 Weekend Pet Sitting Rates (Friday after 6:30 PM, Saturday, and Sunday) 20 minutes: $29 30 minutes: $33 45 minutes: $43 60 minutes: $53 Note: Weekend pricing already includes the additional weekend fee. ➕ Additional Fees Extra Pet Fee: $4 per additional pet (applies after the first pet) Weekend Visit Fee: $4 per visit (already included in weekend pet sitting rates)
- What is your typical process for working with a new customer?
Welcome to Lezlie’s Pet Sitting – Where Your Pet’s Care Comes First At Lezlie’s Pet Sitting, we take the care, safety, and well-being of your pets as seriously as you do. From the moment you start working with us, our goal is to make sure you feel confident, supported, and fully informed every step of the way. Getting Started The first step is to schedule a meet and greet. This gives us the opportunity to get to know you and your pet, understand your needs and routines, and ensure we’re a great fit for your family. During this visit, we’ll also help set you up in our easy-to-use scheduling software, Time to Pet. Time to Pet: Simple & Transparent Time to Pet is the secure platform we use to manage visits, send updates, and streamline communication. At the meet and greet, we’ll walk you through exactly how to use it—from booking services and messaging our team to receiving visit reports with photos and notes after each appointment. Our Team Approach To provide the most reliable care possible, we use a team-based approach to pet sitting and dog walking. This means that while you may have a primary sitter or walker, another trained team member may step in when needed (for example, during time off or emergencies). This ensures your pet is never left without care. All of our team members go through a thorough background check and in-house training process to ensure they meet our high standards. You can learn more about our vetting and training process below. We understand how personal pet care is, and we’re here to build a relationship based on trust, reliability, and compassion. Please don’t hesitate to reach out with questions—we’re always happy to help!
- What education and/or training do you have that relates to your work?
Our Commitment to Professionalism and Safety At Lezlie’s Pet Sitting, we take great pride in the quality and reliability of our team. Every employee undergoes a rigorous onboarding process before ever providing care in the field. This process ensures that each team member is fully equipped to deliver services that meet our high standards of care and professionalism. Our Training & Vetting Process Includes: A three-round interview process to assess character, experience, and fit A comprehensive background screening Over 10 hours of online coursework, covering: Bite prevention Canine body language Feline fundamentals Basic dog training and behavior 10–15 supervised training visits (shadow shifts) with a senior training facilitator to ensure hands-on proficiency and consistency in service Only after successfully completing each of these steps is a team member approved to begin solo visits. This thorough process reflects our commitment to your pet’s safety, comfort, and well-being.