FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is an initial booking deposit that is 50% of the total cost of the shoot. The booking deposit is nonrefundable. The final payment is due upon Chinn Films arrival on the day of the shoot. If payment is not received once setup is complete, Chinn Films will shut down and leave the shooting location. Refund Policy: If for whatever reason Chinn Films can NOT provide the necessary services on the day of the event/shoot, a full refund of all funds paid will be awarded back to the client within 14 days of cancellation. If for whatever reason the client cancels, Chinn Films will retain 100% of the deposit and refund any balance paid within 14 days of cancellation.