FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At DuctDuctGo, we offer transparent pricing with no hidden fees. Our quotes are detailed and upfront, ensuring you know exactly what to expect. We occasionally provide discounts and special offers, ensuring the best value for your money. Our pricing is tailored to your specific needs, guaranteeing you receive excellent value for your investment with us.
- What is your typical process for working with a new customer?
At DuctDuctGo, our process is simple and efficient: We listen to your needs. We assess your home's systems. We create a customized plan. Our skilled technicians execute the plan. We ensure quality and address any concerns. We follow up to guarantee your satisfaction.
- What education and/or training do you have that relates to your work?
At DuctDuctGo, our team is highly trained and certified in air duct cleaning, dryer vent maintenance, and chimney repair. We prioritize ongoing education to stay up-to-date with the latest industry standards and techniques. Our technicians also receive comprehensive safety training to ensure a safe working environment for themselves and our customers.