Stonehaven masonry
This pro is currently not available for Concrete Repair and Maintenance
This pro is currently not available for Concrete Repair and Maintenance
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Introduction
stone haven masonry, has years of experience. We offer high-quality products and services to all of our clients. If you are looking to do some renovations to your home, give us a call. We will be happy to help you with anything that you need. Whether the work that you need done is indoors or outdoors, we have the tools and the experience that is needed to complete the project.
Overview
Hired 3 times
Background checked
12 employees
39 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Projects and media
20 photos
Projects and media
20 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
8 reviews
5
88%
4
0%
3
0%
2
12%
1
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Read reviews that mention:
Robin P.
4 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
TL;DR: Contractor was consistently and significantly late for appointments, provided inaccurate updates about his arrival, and reacted unprofessionally to my concerns, despite my flexibility, leading to a mutual decision to part ways before work began due to his unreliability.
I agreed to have Patrick Moorehouse/Stonehaven Masonry do a masonry project for me and found him pleasant enough in our initial interactions.
However, his ongoing issues with punctuality, misleading communication, and unprofessional response caused significant inconvenience, requiring me to rearrange my schedule multiple times in an effort to accommodate him.
Our initial Monday appointment to start the project was rescheduled by him to Tuesday due to prior rain, but he waited until late Sunday evening to tell me he wanted to start on Tuesday instead of Monday —a change I willingly accommodated, as people have busy schedules, and I understand that weather can affect masonry work.
However, a pattern of excessive lateness and unreliable updates emerged:
- Tuesday: Scheduled for 11:00 AM arrival. At 11:31 AM, he texted he was in Duluth [I am in Alpharetta, only 15 miles away] with bad traffic. At 1:19 PM, he claimed he was “19 minutes away,” yet arrived at 1:45 PM—over 2.5 hours late, contradicting his update. At 1:22 PM, he apologized, citing a trailer speed limit and traffic, and later expressed embarrassment in person when he finally arrived.
- Wednesday: Agreed on an 8:30 AM start. At 8:24 AM, he texted he’d arrive in 45–60 minutes, but he arrived around 10:00 AM, by which time I had to leave for my own appointment.
On Tuesday, he had dumped a load of crushed stone for the foundation (approx. 2/3 cu. yd.), which I accepted under the condition he’d start work on Wednesday at 8:30 AM.
At his 10:00 AM (late) arrival on Wednesday, I expressed concerns about his repeated lateness and inaccurate updates, highlighting my previous flexibility.
Despite his earlier apologies for the previous day’s delay, he reacted this time with irritation to my concerns about his unreliability.
We mutually agreed to part ways.
Then, reluctant to shovel the 1,500 pounds of rock dumped in my driveway back onto his trailer—likely avoiding an hour’s effort and probably happy I agreed—he framed leaving the stone as a big favor to me, claiming it would save me/the next contractor $600–$700. I didn’t realize until checking later that the stone’s value was closer to $35-$40 and far from compensated me for the nearly five hours I’d spent waiting for Patrick over the two days. I agreed he could leave the stone but told him not to return.
After he left, he texted that he had informed Thumbtack about the situation, suggesting any review might be under “false pretenses” because he did “absolutely nothing wrong,” further highlighting his unprofessional attitude.
While I cannot comment on his masonry skills, Patrick’s consistent lateness, inaccurate updates, and unprofessional responses, despite my willingness to accommodate him, made collaboration impossible.
If timely performance and clear communication are important to you, these may be factors to consider.
Details: Completely new masonry project • Residential
Stonehaven masonry's reply
Robin,
We are saddened to see that you have not been honest in your review,
The first time we met we had a great experience, it was the second time we met and I was late and kept you posted the whole time because I was towing a trailer that can not go over 50 miles per hour and was in the middle of Atlanta traffic but we did indeed apologize for being late, but after your countless demands & you insisting that your going to tell us how to work and what tools we should and not have we as a company decided we did not want to work for you & offered to removed the old stone but you insisted we leave it, again we are sorry we could not feel comfortable enough to work on your home and we wish you the very best on finding a contractor that fits your needs
Thank you
Masonry Construction Services
Leanne G.
May 15, 2025
They just completed work on our steps we are very pleased thank you Patrick !!!
Kathy M.
May 31, 2024
Well where do I start patrick and he’s team was so professional from start to finish he’s expertise on masonry work and he’s teams dedication shows we are extremely happy with our new patio
Seth O.
Jan 28, 2025
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Hired on Thumbtack
Hired on Thumbtack
Were prompt and did very high quality work.
Details: Repair existing structure • Residential
Masonry Construction Services
Darci M.
Oct 4, 2024
Loved the work Peter did for us we are greatly impressed
Credentials
Background Check
Patrick Moorehouse