Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
At Masterpiece Restoration, we focus on doing the job right the first time. With 5 years in business and a small, dedicated team, we provide careful, detailed water damage cleanup and restoration for every home we serve. We never cut corners and hold ourselves to the highest standards, following IICRC (Institute of Inspection, Cleaning and Restoration Certification) guidelines so your property is restored safely and correctly.
When water damage turns your life upside down, you need a company you can trust to respond quickly, communicate clearly, and treat your home with respect. Contact us today to discuss your situation and get professional help restoring your space.
Overview
Hired 5 times
Background checked
4 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
50 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
spappu S.
May 23, 2026
•
From Google
Great company, they were able to come out the same day we called them. They assessed the situation, answer any questions we had, and explained what the next steps for us would look like.Luis especially has been really helpful, and has gone above and beyond with his skills.
Masterpiece Restoration's reply
Thank you so much for the kind review and for trusting our team with your home. We’re glad we could respond the same day, assess everything clearly, and walk you through the next steps.
I appreciate the shoutout as well, and it means a lot to know our work was helpful. If you need anything else during the restoration process, please don’t hesitate to reach out.
James S.
May 2, 2026
•
From Google
Masterpiece Water & Fire Restoration is a A1 company. This company is definately a 5 Star company. Louis is extremely professional. They did an outstanding job removing the mold in my basement bathroom. I will recommend this company to anyone that has mold or water damage.
Masterpiece Restoration's reply
Thank you so much.
jhoandry P.
Apr 21, 2026
•
From Google
(Translated by Google) I want to thank Masterpiece Restoration for the excellent work they did in my home. From the very first moment, the team was very professional, punctual, and attentive to every detail. In particular, Luis did an outstanding job and demonstrated great dedication, expertise, and kindness throughout the entire process. I was very satisfied with the final result and the quality of the service. I would definitely recommend Masterpiece Restoration to anyone who needs a reliable and well-executed job.(Original)Quiero agradecer a Masterpiece Restoration por el excelente trabajo realizado en mi casa. Desde el primer momento, el equipo fue muy profesional, puntual y atento a todos los detalles. En especial, Luis hizo un trabajo excelente y demostr mucha dedicacin, conocimiento y amabilidad durante todo el proceso. Qued muy satisfecho con el resultado final y con la calidad del servicio. Sin duda, recomiendo ampliamente a Masterpiece Restoration a cualquiera que necesite un trabajo confiable y bien hecho.
Masterpiece Restoration's reply
Muchas gracias
Markebba S.
Apr 3, 2026
•
From Google
I cant say enough great things about this Masterpiece Restoration. From the moment I called, Luis was responsive, professional, and incredibly reassuring during a stressful situation. They arrived quickly, assessed everything thoroughly, and clearly explained the entire process so I knew exactly what to expect.Their attention to detail and quality of work really stood out. They treated my home with care and respect, made sure everything was properly handled, and kept me updated every step of the way. What impressed me most was their honesty and dedicationthey truly went above and beyond to make sure the job was done right.If youre ever in need of mitigation services, I highly recommend Masterpiece Restoration. Reliable, efficient, and genuinely caringexactly the kind of team you want on your side when it matters most.
Masterpiece Restoration's reply
Thank you for the great review. I appreciate it. Hope everything goes well with the reconstruction.
Gustavo M.
Apr 2, 2026
•
From Google
Louis and his team did it excellent job in my house when it came to the water damage. He was helpful to the whole process explain everything from beginning to the end. Great company.
Masterpiece Restoration's reply
We appreciate it we will review
Credentials
Background Check
Luis Ortiz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We do a free verbal estimate or rough estimate.
What is your typical process for working with a new customer?
We work with all customers no matter what type of work they have going on with the water restoration industry.
What education and/or training do you have that relates to your work?
I have 11 years of experience in the industry of water restoration and have the IICRC Certificates for water damage, Fire restoration, and odor control.
