FAQs
- What is your typical process for working with a new customer?
Clear process matters. Whether you need computer repair, IT support, an infrastructure assessment, or a backup project, we document the request, explain findings, get approval before moving forward, and keep the work accountable.
- What education and/or training do you have that relates to your work?
My industry certifications include: • HCP Terraform Associate (HashiCorp Terraform) • Cisco CCNA • Juniper JNCIA • Palo Alto PCNSA • CompTIA A+ • CompTIA Network+ • CompTIA Security+ • ITIL v4 Foundation • Rapid7 InsightIDR Specialist • Ruckus ICX Implementer (RICXI)
- What types of customers have you worked with?
Enterprise Customers Universities, Manufactures, Global Betting Companies down to home end-users.