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Red Rock Cleaning of Hawaii

87

hires

87

hires

$152
Starting price


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About
We have been cleaning Residential and Commercial properties for over 4 years. Our team has grown to multiple cities and we refined the process to be more efficient over the years. We offer a service that can give you piece of mind so you can focus on what matters most. Ask about our: Standard home cleaning Deep home cleaning Move in/Move out cleaning Commercial Cleaning Office Cleaning Post Construction Cleaning Discounts offered for reoccuring cleanings.
Overview

Hired 87 times

66 similar jobs done near you

Background checked

8 employees

6 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Credit card, PayPal, and Stripe.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

32 photos

Projects and media

32 photos

Services offered
Cleaning type
Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Reviews
Very good 4.6

24 reviews

5

88%

4

4%

3

0%

2

0%

1

8%

Showing 1-5 of 24 reviews
pro avatar
Ryan F.

Feb 28, 2024

Hired on Thumbtack

My cleaner showed up when she said she would, did everything I asked, had a great attitude, and even closed and locked the front door to the house when she was done. Will definitely have her over again and choose Red Rock Cleaning.

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Fridge cleaning • Pets in home • Just once

House Cleaning
pro avatar
Tonia T.

May 21, 2024

Hired on Thumbtack

This company did an amazing job in timely scheduling me for a cleaning. Currently re-booking as I loved the services so much. Followed instructions so beautifully, I couldn’t have asked for more.

Details: 1 bedroom • 1 bathroom • Standard cleaning • Laundry • No pets in home • Just once

House Cleaning
pro avatar
Ariel S.

Jun 19, 2024

Hired on Thumbtack

We hired red rock before in another city and they always come thru for us. I ordered service for my son as we were visiting and the cleaners showed up within 2 hrs and did a super clean job. Bravo, well recommended... Update -- We hired them again and we were so impressed, that we are now monthly customers

Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Just once

House Cleaning
pro avatar
Michael L.

Sep 21, 2024

Hired on Thumbtack

The original cleaners called out and they found somebody to replace them promptly.

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning
pro avatar
Nikita T.

May 14, 2025

Hired on Thumbtack

There aren’t enough characters to detail what steps this company needs to take to correct their wrongdoings, nor do I have the energy to type all of what happened after all I’ve dealt with today with Red Rock Cleaning of Hawaii. Booked them for a deep cleaning as a Mother’s Day gift for my daughter. I’m not sure what they were in my daughter’s house doing, having a dance party maybe as they were playing music? Not sure… but what they were NOT doing was deep cleaning. I was sent a checklist of what would be done, and we also discussed over the phone everything that would be cleaned. Well, they did not do the checklist: microwave was not cleaned, fridge was not cleaned out, baseboards were not cleaned, the vacuum was ran but the floors weren’t clean… so not sure if they just turned it in and stood there. they also didn’t come with good supplies. Window ledges were not cleaned at all. I really just do not know what they did. I have been messaging trying to get a resolution and it’s not happening apparently so here I am. You can be the judge of the pics and the checklist and tell me was this a deep clean worth $500 to you. Be warned and understand if you want a deep clean this is not the company to use. The clean performed wasn’t even a basic clean. It was the clean a 6 year old would do, a “straighten up” if you will. Honestly, no exaggeration. My daughter is nice and trying to spare them so didn’t really want to take pics because she knows how I am and was just trying to point things out to them in hope to get it fixed. God forbid you want your money worth, the attitude they had was unreal. How you get mad when someone shows you visible dirt in a space you allegedly just cleaned is beyond me. We had to tell them to clean microwave and tubs, they were literally packing up to leave without microwave , fridge, or the oven cleaned… carpets left with visible things on steps etc. disappointing and honestly feels like I was scammed of $449. Their excuse? They “missed” spots. How and you have a process and a checklist? Because they don’t use a checklist (their words onsite) and the checklist was actually sent to them AFTER I escalated. Unprofessional results and unacceptable. Really just disappointed.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Laundry • No pets in home • Just once

House Cleaning
Credentials
Background Check

Cavan Chan

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