Preferred Home Improvements

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Customer role

Scheduling

Mold effect

Responds in about 3 hours

Introduction: We take care of our customers and make sure they are happy with the service done! We provide before and after pictures and a full system inspection. Our number 1 goal is customer satisfaction! We love helping new people and making there home a more cleaner place and the feedback we get! We love meeting new customers and helping them with whatever they need! We love making a difference on air purity which helps the family!

Overview

Hired 25 times

Serves Bettendorf, IA

Background checked

2 employees

10 years in business

Payment methods

Cash, Check, Credit card, Square cash app

Social media

Facebook

Featured Projects

16 photos

Specialties

Mold services

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.4

19 reviews

5

74%

4

11%

3

5%

2

0%

1

10%

Read reviews that mention:

Savannah S.

Water Damage Cleanup and Restoration

Our basement looks amazing now after black mold took over and required us to leave our home. Cheapest quote we found and we are so happy!

Jul 30, 2020

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Verified

Andrew V.

Mold Inspection and Removal

The guys were great and very nice. The basement is now mold free and looks great. They stayed late to help throw away stuff into our dumpster that wasn’t even theirs.

Jul 17, 2020

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Verified

Aaron P.

Mold Inspection and Removal

Had some water in the basement, and some concerns about air quality in general. These guys were the only ones to respond, and I was glad that they did. Dillon and his crew came out and cleaned AND treated my ducts in less than an hour. He made sure to show me before and after pictures at each point. They also had to do less tear-out in the finished basement than expected so Dillon made sure that he applied extra mold-proof paint and sealant to the floor and wall around the sump than he had agreed to initially. That commitment to service and to value is hard to find. I would recommend these guys any time.

Apr 5, 2018

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Verified

Brooke S.

Mold Inspection and Removal

These guys were great! Helped me with more than just my mold problem. Good quality and will work with you if needed helped out a lot. Thank you again!

Sep 19, 2017

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Verified

Marlo M.

Water Damage Cleanup and Restoration

I contacted this company in June. They recently came out to a property we have in Peoria to provide a quote. Of the companies I contacted, not only did they want six times the estimate I received from several companies, but left the estimate with my tenant instead of sending the copy to the rightful owners, which is myself. Very unprofessional behavior! My tenant had to then send a photo copy to my email, which it wasn’t their business to begin with.

Preferred Home Improvements's reply

We left a written estimate with the tenant cause they asked for it and we were not provided with a email to send estimate over too! We are sorry about the miscommunication

Jul 14, 2021

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Verified

Credentials

Background Check

Dillon Jacobsen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Yes! We offer a coupon for 10 vents and 1 main line for 69.95! If you have more than 10 vents and 1 main it is a additional 10$ per vent and 50 per main box!
What is your typical process for working with a new customer?
We will gladly do a walk-through of the whole system and answer any questions he/her might have! We will show the home owners/family memebers the before and after pictures of their system and explain what we got out and if their feeling ambitious we can show them what we got out!
What education and/or training do you have that relates to your work?
I grew up around my family doing this since i was a kid! We are licensed, insured, and bonded for mold remediation, Hvac and construction! We have been to OSHA for drainage problems and safety courses! We treat every coustmers house the same and respect the homeowners and their family memebers as they were our own.

Preferred Home Improvements

FAQs

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