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Higher Ground Technology

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About
"Quality" has always been my intention in what I do. I strive to get the job done right the first time even if it takes a little longer to do it. It makes my customers happy, and confident in my workmanship. Learning is something your are never to old for. I enjoy learning, and in the technology field things are always changing, creating new opportunity's to learn more.
Overview

Hired 13 times

13 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

Ask this pro about their preferred payment method.

Services offered
Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews
Excellent 4.9

11 reviews

5

91%

4

9%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Douglas C.

Jun 21, 2015

Hired on Thumbtack

very knowledgeable about what needed to be done. Very professional to work with. He fixed the hinge on our laptop. The repair took less time than I expected. Cost was what was quoted. Would do business with Art again if and when i may need computer repair work.
Computer Repair
pro avatar
Marisa D.

Aug 29, 2016

Hired on Thumbtack

Art responded with in 10 min. We discussed my computer and then agreed on a time for pick up. I can't tell you how helpful it was for him to do this. I was running around prepping for school and seriously needed my computer. He was very professional and when he discovered it was not a virus he set up an appointment to come to my place and sat with me while we cleaned things out of the computer. He wanted to make sure nothing important was deleted. It was great. I learned more about my computer we updated it cleaned it the whole nine yards. It's about 5 years old and now it's running like new. Definitely will be using his services again and recommend others to as well.
Computer Repair
pro avatar
Joel F.

May 21, 2014

Art removed a virus that we had on our computer. His timeliness in completing this problem was more than satisfactory. He even added an Anti-Virus software at no extra charge. I would recommend Art to anyone for their computer repairs.
pro avatar
Darwin W.

May 19, 2015

Hired on Thumbtack

Quick Response to my issue. And the diagnosis was fast as well. The machine was dropped off, diagnosed, and fixed in 1 day. And the final cost was a fraction of the original quote. Was totally impressed. Definitely recommend. And I will be taking my future repairs to the business.
Computer Repair
pro avatar
Laureen M.

Dec 4, 2014

Hired on Thumbtack

Art is great! Quality, fast, service at a fair price. He was really nice and picked up my laptop for me, and was able to diagnose the problem right away. My laptop charger port metal had broken, and my laptop was unable to charge because of this. Art was able to straighten the metal out, and even went an extra mile and screwed back in some screws from the motherboard that had come undone. He called me the same night and let me know he would try to work on it. He worked on it really quickly, and i was able to pick it up within two days. i recommend him for any computer job.
Computer Repair

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    It's hard to respond to a question like this without tooting one's own horn. Obviously I want your business. My "advice" to someone looking to hire a computer technician, or anyone in the service field is look for trustworthiness in whoever you hire. Experience is important, but there are many "experienced" people out there that are only in it for the money and could careless about the customer. Selling you products, and/or services you don't need and cutting corners on the parts and supplies they give you is not in the best interest of the customer. Look for someone you feel you can trust to watch your kids. They will care for your needs without gouging your wallet.

  • What questions should customers think through before talking to professionals about their project?

    I wish consumers were more aware of the importance of preventive maintenance, and wise web browsing procedures. Many problems arise with people who will carelessly download software form untrustworthy sites. This will most likely result in downloading, and installing a virus that will harm, and possibly destroy their computer.

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