FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and fair pricing so our customers always know what to expect. Our rates are based on the size of the space, the type of cleaning required, and the frequency of service. We provide upfront estimates before any work begins—no hidden fees or surprises. We also offer discounts for recurring services, package deals for multiple areas, and special promotions for first-time clients. Our goal is to deliver high-quality cleaning at a reasonable price while ensuring your home or business is spotless and welcoming.
- What is your typical process for working with a new customer?
When working with a new customer, we start by understanding their specific cleaning needs—the type of space, areas to focus on, and preferred schedule. Next, we provide a detailed, upfront estimate so there are no surprises. Once the customer approves, we schedule a convenient cleaning appointment and arrive on time with all necessary supplies and equipment. After completing the cleaning, we conduct a thorough check to ensure every area meets our high standards and address any additional requests. We also follow up to ensure satisfaction and discuss options for regular or ongoing service.
- What education and/or training do you have that relates to your work?
Our team has over 2 years of hands-on experience in residential and commercial cleaning. We are trained in proper cleaning techniques, safe handling of cleaning chemicals, and efficient use of cleaning equipment to ensure thorough and safe results. Additionally, we stay updated on industry best practices to provide high-quality service while protecting both your space and the environment.