FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are many different types of carpet as well as the traffic they endore. We offer a fair price according to the type "plush, berber, shag, ect" along with condition. .25 cents per sqft is a good safe range. Rarely do we come across situations that exceed . 25 cent per sqft. Other than pet treatment or removing wax or other substance like matter which topically is a per area charge.
- What is your typical process for working with a new customer?
As we deliver our services to your home or buisness upon arrival our technician will introduce him or herself with a personal greeting from Alpha Cleaning and Restoration in which the customer is given a magnetic Alpha Business card.. If they do not already have an estimated cost for service we ask for a guided tour to prepare the estimate and ourselves for a smooth and satisfactory job well done as we aim to earn your business for a lifetime..
- What education and/or training do you have that relates to your work?
Techs are trained and certified thru IICRC water , smoke, fire, and cleaning programs