FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Straightline Design offers fair, competitive pricing that reflects the quality of our work and our commitment to industry best practices. We may not always be the lowest-priced option, but our pricing includes skilled, well-paid crews, high standards of workmanship, and attention to detail that helps projects last longer and perform better.
- What is your typical process for working with a new customer?
Our process starts with an initial conversation to understand your goals, timeline, and budget. From there, we evaluate the project details, provide a clear scope of work and estimate, and answer any questions before moving forward. Once approved, we schedule the project, maintain open communication throughout, and complete the work with attention to quality, safety, and craftsmanship.
- What education and/or training do you have that relates to your work?
Our team brings a combination of formal training, hands-on experience, and ongoing education in our trade. We stay current with building codes, safety standards, and industry best practices to ensure every project is completed correctly and efficiently. This commitment to training allows us to deliver consistent, high-quality results for our customers.